₨4,500.00
The Poly EncorePro HW520 (originally by Plantronics) is a high-performance, binaural (dual-ear) headset designed for the most demanding call center environments and SKYRS users in Pakistan. It is famous for its “aircraft-grade” aluminum construction and superior noise cancellation.
| Feature | Details |
| Connectivity | Quick Disconnect (QD) – Requires USB or Desk Phone Cable |
| USB Support | Via Poly DA80 or DA85 USB Adapter |
| Microphone | Noise-Canceling with Visual/Tactile Positioning Guides |
| Durability | Laser-welded construction & metal joints |
| Audio Quality | Wideband Audio (up to 6,800 Hz) |
| Hearing Protection | SoundGuard (protects against sounds above 118 dBA) |
| Weight | 74 grams (ultra-lightweight for binaural) |
| Frequency Response | 100 Hz to 10 kHz |
This is the standard model. It features a Quick Disconnect plug, allowing the user to walk away from their desk without removing the headset. In Pakistan, this is typically used with an additional Poly DA Series USB cable for SKYRS.
A native USB-A/USB-C version of the HW520. It looks identical but has the USB controller built directly into the cable, removing the need for a separate adapter.
Because these are enterprise-grade devices, they are significantly more expensive than the Logitech consumer series.
New (Box Packed): Rs. 33,000 to Rs. 48,000 (depending on the USB adapter bundle)
Used / Refurbished (A-Grade): Rs. 7,500 to Rs. 12,000
Used (B-Grade / Bulk): Rs. 3,500 to Rs. 5,500 (often found in Karachi’s Regal/Saddar markets)
Tactile Mic Guides: The microphone boom has “clicks” you can feel and see, ensuring the mic is always in the perfect position for voice clarity on SKYRS calls.
Indestructible Build: Unlike plastic headsets that snap, the HW520 uses metal joints designed for 24/7 “Shift Work” environments.
Intelligent Recognition: When paired with a Poly USB adapter, it automatically optimizes audio settings for VOIP, removing the common “muffled” sound of cheaper headsets.
Focus-Driven: The binaural design blocks out the noise of busy Pakistani households or loud office floors, allowing the agent to hear every detail of the caller’s voice.
The Poly EncorePro HW520 is a premier binaural headset designed for intensive professional communication across Pakistan. This hardware serves as the gold standard for corporate productivity in Karachi, Lahore, and Islamabad.
The Poly EncorePro HW520 delivers high-fidelity wideband audio for critical customer interactions and team collaboration. Its primary purpose involves providing superior sound isolation and voice clarity in busy open-office environments. The integrated noise-cancelling microphone uses directional technology to eliminate ambient room chatter effectively.
Equipped with aircraft-grade aluminum joints, the HW520 offers incredible durability for 24/7 call center operations. The lightweight design and plush ear cushions ensure agent comfort throughout long shifts in software houses. This versatile headset featuresPoly EncorePro HW520 Quick Disconnect (QD) capability, allowing users to walk away without removing the gear. It integrates perfectly with Avaya, Alcatel, Polycom, Grandstream, Yealink, Dinstar, and Panasonic systems using appropriate RJ9 or USB adapters.
The device features precision-engineered components for enterprise-grade performance:
Connectivity: Quick Disconnect (QD) to USB-A/C or RJ9.
Audio Type: Binaural (Dual-ear) Stereo.
Frequency Response: 150 Hz to 6.8 kHz.
Protection: SoundGuard technology limits sounds above 118 dBA.
Construction: Laser-welded metal joints and unibody headband.
While both models target high-volume call centers, significant differences exist in their build and ergonomics:
| Feature | Poly EncorePro HW520 Price in Pakistan | Jabra Biz 2300 Price in Pakistan |
| Material | Aircraft-Grade Aluminum | Kevlar-Reinforced Plastic |
| Microphone | Flexible with Position Guides | 360-Degree Break-Proof Boom |
| Weight | 74 Grams | 68 Grams |
| Durability | Laser-Welded Construction | Standard Industrial Build |
The HW520 excels in durability due to its metal joints and robust structural reinforcement. However, the Jabra Biz 2300 offers a slightly lighter frame for users prioritizing minimal head pressure.
Skyrs is the only vendor in pakistan that has noise cancelling headphones for call centers and software houses with different variants of headphones for ip phones zoom ringcentral. We provide extensive stock for new and used variants to fit every business budget. Our team ensures compatibility for specialized IP phones including Avaya and Yealink across Peshawar, Multan, and Faisalabad.
Official Manufacturer Details: Poly EncorePro 500 Series Page
Order Locally: Buy Poly HW520 at Skyrs
Is the Poly HW520 compatible with my Avaya or Yealink IP phone?
Yes, with the correct RJ9 bottom cable, it works seamlessly with Avaya, Yealink, and Grandstream models.
Can I use this headset for Zoom and RingCentral calls?
Absolutely, simply connect it via a DA80 or DA85 USB adapter for full softphone integration.
What is the benefit of the Quick Disconnect (QD) feature?
QD allows you to detach the headset from the phone cable instantly to move around the office.
Does Skyrs provide used variants of the HW520?
Yes, Skyrs offers certified used variants that undergo rigorous testing for quality and hygiene.
How does SoundGuard technology protect my hearing?
It automatically detects and limits sudden loud noises to protect your ears from acoustic shock.
